Quality Assurance

From the International Clinical Librarian Conference, I bring you news of the session entitled Quality Assurance for Clinical Librarians, Informationists and Embedded Librarians.

Ohio State reported on the challenges of going on rounds in general medicine.  It is common to face push back or even just ignorance of who or why the librarian is there but they are making headway by encouraging questions and acting like they belong.

In Canada, at McGill University they are evaluating the Canadian participation in a large international study which looked at the imapct of library and information services on patient care outcomes.  In short, it was agreed upon that due to information services their were improvements in patient misunderstanding, adverse drug reactions, extra tests, medical errors and mortality.

In the UK, one hospital looked at converting care to currency.  Specifically they surveyed clinicians on thier imporovements to care using UpToDate specifically when looking at diagnosis or treatment.  They looked at the amount of time saved, changes in referrals, tests avoided or change in length of stay in the hospital.

At Johns Hopkins, librarians measuring their value via a survey.  The conclusions led to an improved website and off campus access, more statistical information sources, improved communication via the website and social media and resource highlights on the home page.

Finally at Vanderbilt, the libary was asked to be part of the Clinical Practice Committee. Using www.choosingwisely.org they librarians chose specific topics to research extensively with the result being the standardization of EBP institution-wide.  Or at least the beginning of that path.

I’m going to close with a quote from one of the speakers at this session,
“be the expert, be the advocate and don’t apologize for it” (Rachel Walden).  She’s right, we are the experts, the advocates, we are there to do what we do best…so let’s do it.